Business Process Outsourcing

Organizations today are challenged with improving productivity and operational efficiency with ever-shrinking budgets. But, it lacks the time and resources to manage non-core, resource-intensive functions properly.

The Solution is Business Process Outsourcing (BPO) strategy, with a partner who can deliver dramatic business value and significant competitive advantage.

Outsourcing your operations to T2M provides substantial, sustainable and scalable benefits right away. That's because your non-core processes are our core business.

T2M offers fully diversified, end-to-end BPO services. We have a strong background in technology from our IT outsourcing heritage.

T2M BPO Service Offerings

T2M has the competencies, capabilities and resources to deliver BPO services to support as many functions as your organization requires. T2M provides the following categories of services:


Our Administration services include high-volume, technology-based mailroom, scanning, data processing and document management business process solutions. In addition, at T2M, we serve a broad range of markets, including energy, financial services, government, healthcare, insurance, manufacturing and retail.

Maximization of Finance & Accounting Quality and Efficiency

Complete and diversified F&A services are core to T2M integrated Business Process Outsourcing (BPO) offering. T2M is able to manage a broad spectrum of F&A services, including Accounts Payable, Accounts Receivable, Billing, General Accounting, Tax Management, Treasury and Risk Management, and other finance tasks.

T2M provides smooth, seamless F&A management that enables enhanced, predictable outcomes and a sharper focus on business results. In addition, T2M works with clients' current technology wherever possible, avoiding the need for additional investments and providing clients with quantifiable gains in quality and operational efficiency, at significantly lower costs.

Optimization of Human Resources Performance and Delivery

Outsourcing your HR operations to T2M provides substantial, measurable benefits immediately. That's because HR is our forte. Global HR Solutions are an integral element of our comprehensive BPO offering. T2M provides quantifiable gains in quality and operational efficiency at significantly lower costs.

Payment Services

T2M manages the entire spectrum of payment services, including credit and debit card processing, cheque processing, clearing house services, loan origination and loan servicing. Our payment services capabilities provide unmatched operational excellence for clients and make dramatic improvements in their business. We deliver significant, measurable cost savings and productivity gains by blending our proprietary workflow systems, world-class technology, innovative staffing, delivery and compensation models and process re-engineering skills.

Sales, Marketing and Customer Care

Companies benefit from outsourcing resource and labour-intensive functions such as Sales, Marketing and Customer Care. Our expertise in customer care makes us the BPO partner of choice for many of the world's largest organizations and government programs. Complete and diversified Sales, Marketing and Customer Care solutions are a portion of T2M comprehensive BPO services.

We also offer comprehensive, cost-effective facilities management solutions that are customized for clients who operate their own internal call centers.

Supply Chain Management

Smooth, seamless supply chain management provides enhanced, predictable outcomes and a sharper focus on business results. T2M provides these fully diversified, end-to-end supply chain management services to commercial and government clients worldwide. We offer the entire spectrum of supply chain management services, including integrated ordering, fulfillment management of solutions, order tracking, warehouse management and distribution.

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